From the front lineShare
Working for the AA is a bit like being a doctor. Strangers don't ask me how to cure their illnesses, but they do want to know what's wrong with their car. I don’t mind it, and sometimes I even ask for it.
We've recently launched a new service at theAAcars.com that you can visit if you're in the market for a decent used car. The AA has unrivalled experience and expertise, and we can match you up with quality vehicles that will suit your needs. We can also help reduce the risks by offering great advice and a free 26-point car data history check.
The site also has a feature called ‘Ask Edmund’. The idea is to bring a human touch to the used-car buying process, where I can try to answer your questions. I’m happy to chat about anything, including consumer motoring issues. I won’t always know the answers, but will probably know a man or woman who does. With 25 years in the transport sector and a bulging contacts book, in the words of the song, I’ll get by with a little help from my friends.
The cars we buy offer a fascinating insight into our life. We remember them with fondness - or not! - and in many respects we can track our milestones through what we drove. Our AA Populus panel has carried out some research to reveal the various things that prompt us to change our car. Here's the fascinating answers.
AA IN THE NEWS
HERE'S A FEW EXAMPLES OF WHAT THE AA HAS BEEN ACTIVELY INVOLVED WITH IN THE LAST THREE MONTHS
- AA Patrol Brian Marsh was called in to fix a car - and found a kitten hiding under the bonnet! It had caught its ear in the fan belt and ripped out a wire, causing the engine to fail. The lucky cat, named Pippin by staff at the RSPCA Felledge Animal Centre in County Durham, was none the worse for its ordeal.
- The AA was instrumental in getting wheel clampers operating on private land banned last year. But the move has seen a rise in enforcement firms issuing automated penalty tickets using CCTV cameras. They watch drivers to see if they put a foot wrong, get their personal details from the DVLA and then issue fines through the post. The AA is concerned about this practice and offers good advice on what to do if you feel you have been issued a ticket unfairly.
- AA Patrol David Gibson from Edinburgh has been commended for averting a potentially major incident on the M9 after a driver suffered a serious fit at the wheel. David received the Patrol Service Medal, which recognises exceptional acts of personal initiative by staff members.
- The fixed penalty for driving without insurance has risen from £200 to £300 recently, but 81 per cent of respondents to an AA/Populus survey of AA members believe that's still not tough enough. Separately, 71 per cent believe the six penalty points - which didn’t change - is also insufficient.